Last Updated: May 27, 2026
At MeghaOS AI, we are committed to protecting your personal data and respecting your privacy. This comprehensive Privacy Policy explains in detail how we collect, use, disclose, safeguard, and otherwise process your information when you visit our website (meghaos.in), use our suite of operating systems (MeghaOS Enterprise, Cybersecurity Edition, and Home Edition), and interact with the Megha AI Model (collectively, the "Services").
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
1. Information We Collect
We may collect information about you in a variety of ways depending on how you interact with our Services. The information we may collect includes:
1.1 Personal Data
Personally identifiable information, such as your name, shipping address, email address, telephone number, billing information, and demographic information (such as your age, gender, hometown, and interests) that you voluntarily give to us when you register with the site, subscribe to a service, or when you choose to participate in various activities related to the Services (such as our contact forms, support channels, or community forums). If you choose to share data about yourself via your profile, online chat, or other interactive areas of the site, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the site.
1.2 Derivative Data and Device Information
Information our servers automatically collect when you access the site or use our OS variants, such as your IP address, browser type, operating system version, hardware specifications, MAC address, access times, and the pages you have viewed directly before and after accessing the site. For our Operating Systems (Home, Enterprise, Cybersecurity), we collect minimal telemetry data strictly for system health, crash reporting, device compatibility checks, and critical security updates. You can explicitly opt-out of non-critical telemetry during the OS installation process or subsequently through system settings.
1.3 AI Model Interaction Data
When you interact with the Megha AI Model via our API or built-in OS interfaces, we may log API requests, queries, prompts, system responses, and interaction metadata. This data is used for quality assurance, abuse prevention, and iterative model improvements. Enterprise customers benefit from a strict zero-retention policy on prompts and generation outputs by default, ensuring your proprietary corporate data remains yours and is never used to train or fine-tune our base AI models.
1.4 Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use the information collected about you via the Services for a variety of business purposes, including to:
- Service Provision: Create and manage your account, authenticate your identity, process transactions, and deliver the requested products and services.
- System Updates: Deliver targeted updates, security patches, hardware drivers, and critical system notifications to your specific MeghaOS installations based on your hardware profile.
- Product Improvement: Improve the Megha AI Model's reasoning, accuracy, and instruction-following capabilities (strictly using aggregated and anonymized data, excluding Enterprise data).
- Analytics: Monitor and analyze usage and trends to improve your experience with the site and our OS ecosystem, determining the effectiveness of our communications and campaigns.
- Customer Support: Respond to customer service requests, troubleshoot system errors, and provide comprehensive technical support.
- Security: Prevent fraudulent transactions, monitor against theft, detect unauthorized access, and protect against malicious activities.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are bound by strict confidentiality agreements.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
4. Security of Your Information
We use administrative, technical, and physical security measures—including end-to-end encryption, secure socket layer (SSL) technology, and robust firewalls—to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Data Retention
We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Your Data Rights and Choices
Depending on your geographic location (such as the European Economic Area, UK, or California), you may have certain rights regarding your personal information, including:
- Access and Portability: The right to request copies of your personal data in a structured, commonly used, and machine-readable format.
- Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions (the "Right to be Forgotten").
- Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Opt-Out: The right to opt-out of the sale of your personal information or targeted advertising.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe mandated by applicable law.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13 (or 16 in certain jurisdictions). If you become aware of any data we have collected from children under the applicable age of consent, please contact us immediately, and we will take reasonable steps to delete that information from our records.
8. International Data Transfers
Our servers are located in multiple regions globally. If you are accessing our Services from outside the region where our servers are located, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information. We rely on legally provided mechanisms to lawfully transfer data across borders, ensuring your data is protected.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and, where appropriate, sending a notification via email or through the MeghaOS operating system interface.
10. Contact Us
If you have questions, comments, or concerns about this comprehensive Privacy Policy, or if you wish to exercise your data privacy rights, please contact our Data Protection Officer (DPO) at:
MeghaOS AI
Email: info@meghaos.in
Phone: +1 848 228 2433
Address: 16192 Coastal Highway, Lewes, Delaware 19958, USA